Black Frame Certificate

During a products lifetime, its status will change. Since we know that customers can become attached to certain patterns, we have instituted this system to keep you apprised of any changes. It is normal in our industry for approximately 20% of the designs to be replaced every year. This helps keep our selection fresh and exciting. The codes we use are:

• Active: This means that the product is currently in production and that it will continue to be produced for the foreseeable future.
• Seasonal: These are items that may not be available year round. It is also possible that they might run out before the season is over. Order early for best selection.
• TBD (TO BE DISCONTINUED): This means that the manufacturer has alerted us that this product will be discontinued at a future date. If we know that date we will list it. For ex. TBD 6/1/09 means that this product is scheduled to be discontinued June 1st, 2009. The manufacturer should have enough inventory to cover orders up to that date.
• DWE (DISCONTINUED WHEN EXHASUTED): This is the next step. This item has officially been discontinued by the manufacturer. When our inventory is depleted, we will not be reordering. If the manufacturer still has inventory remaining, we may be able to special order it for you. Please see our Return Policy.
• Clearance: These are items we are trying to clear out of inventory. They may or may not have been discontinued. Most probably were, but a few were simply poor sellers. Since they are at a substantial discount they are not returnable. Please see our Return Policy.
• Temporarily Out Of Stock: These items are on back-order from the manufacturer and are unavailable to ship at this time. Once the specific manufacturer of the item ships them to us, they will again be available to our customers. Please note that it is impossible to control what the manufacturers themselves run out of and/or back-order... Please call to check the most up-to-date stock of any item Monday-Friday 7:30PDT to 4:00PDT 1-888-747-7750...